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020 7357 7006
Open today: 9:15am – 6:00pm

Book appointments online here, call the salon on 020 7357 7006 or use The Stress Exchange App (download from App Store or Google Play).

 

Your safety and well-being

Your safety is our priority. We have put systems in place to ensure you have a safe, enjoyable visit, and our team are protected.

  • Please book appointments in advance and follow all guidance given by our team. If you can, avoid peak times (lunchtime and evenings).
  • Appointments have been extended to give our team time between guests to clean and sterilise their work area/equipment and to prepare to greet you at the agreed time.
  • Appointments are timed specifically to minimise overcrowding ensuring a safe environment for you and our team.
  • Children’s hair appointments (when accompanied by a guardian), please book at off-peak times, for everyone’s comfort and safety.

 

Arriving for your appointment

  • To avoid overcrowding we may call you to ask you to arrive a few minutes before or after the actual appointed time to avoid overcrowding. We appreciate your understanding.
  • If you use The Stress Exchange App, you can self-check-in. Your stylist or therapist will be alerted and will greet you at our reception area.
  • We recommend that you wear a face mask throughout your treatment unless asked to remove it by your stylist/therapist.
  • Hand sanitiser is available throughout the salon.

 

Payments

  • As a small independent business, we rely entirely on our guests to show up for their appointment. Missing an appointment will have a financial impact on the team member and the business. We appreciate that occasionally things don’t go to plan, however to help mitigate loses each booking is secured by a booking fee. See our salon booking fees, confirmation & cancellation policy.
  • We accept all major card payments, PayPal or pre-pay by BACS.
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