Book appointments online here, call the salon on 020 7357 7006 or use The Stress Exchange App (download from App Store or Google Play).
Your safety and well-being
Your safety is our priority. We have put systems in place to ensure you have a safe, enjoyable visit, and our team are protected.
- Please book appointments in advance and follow all guidance given by our team. If you can, avoid peak times (lunchtime and evenings).
- Appointments have been extended to give our team time between guests to clean and sterilise their work area/equipment and to prepare to greet you at the agreed time.
- Appointments are timed specifically to minimise overcrowding ensuring a safe environment for you and our team.
- Children’s hair appointments (when accompanied by a guardian), please book at off-peak times, for everyone’s comfort and safety.
Arriving for your appointment
- To avoid overcrowding we may call you to ask you to arrive a few minutes before or after the actual appointed time to avoid overcrowding. We appreciate your understanding.
- If you use The Stress Exchange App, you can self-check-in. Your stylist or therapist will be alerted and will greet you at our reception area.
- We recommend that you wear a face mask throughout your treatment unless asked to remove it by your stylist/therapist.
- Hand sanitiser is available throughout the salon.
Payments
- As a small independent business, we rely entirely on our guests to show up for their appointment. Missing an appointment will have a financial impact on the team member and the business. We appreciate that occasionally things don’t go to plan, however to help mitigate loses each booking is secured by a booking fee. See our salon booking fees, confirmation & cancellation policy.
- We accept all major card payments, PayPal or pre-pay by BACS.
